Insurance FAQ’s

Windshield Repair: FAQ’s About Auto Glass Claims

If you have never had a windshield repair or replacement, you may have questions about involving your insurance company. We offer answers to some frequently asked questions so you can understand how the process works and what you may be entitled to.

Will checking on my deductible or inquiring about an auto glass claim raise my insurance rates?
Asking your insurance provider about your policy coverage and deductibles is generally not considered a claim. To be certain, please refer to your insurance policy.

Will filing an auto glass claim count towards my insurance policy?
In many cases, insurance companies will not count auto glass damage as a claim on your policy. To be certain, please refer to your policy or contact your agent and/or insurance provider to confirm your specific coverage.

What if I only have liability coverage?
Because liability insurance only provides coverage for damages to another vehicle, auto glass services are not covered under your liability policy. T & C offers multiple payment options including cash, checks, Visa and MasterCard.

Will all insurance companies waive my deductible if my windshield is repaired rather than replaced?

Many insurance companies cover windshield repair at 100 percent coverage with no deductible. One of T & C’s representatives will be happy to help you with your questions regarding insurance coverage.

What if my deductible is the same or more than the auto glass service?
T & C offers multiple payment options including cash, checks, Visa, MasterCard, Discover and American Express.

Do I need to contact my agent or insurance company before I contact T & C?
We’re experts at verifying coverage, filing the claim and handling all the paperwork. In many cases, we have coverage information available online. If not, we’ll contact your insurance company and submit the claim on your behalf.

Have additional questions or ready to schedule an appointment? Call us at 904-291-6393.